10 lakh delivered messages. One focused buyer journey.
A large-scale property campaign translated RCS reach into active enquiries by aligning the regional audience, creative proposition and direct response path.
I build communication systems that help enterprises reach, engage and serve customers at scale. Founder & CEO of EASY SERVE Communication, with hands-on leadership across RCS, WhatsApp Business, Voice AI, IVR, SMS and Digital Screen Advertising.

Selected campaign outcomes across high-volume RCS programs for real estate and retail.
A large-scale property campaign translated RCS reach into active enquiries by aligning the regional audience, creative proposition and direct response path.
Explore industry-specific services, customer journeys and documented campaign evidence.
Buyer acquisition and site-visit journeys.
Explore →02Patient enquiry and appointment workflows.
Explore →03Admissions and student engagement.
Explore →04Discovery, updates and retention at scale.
Explore →05OTP, alerts and service communication.
Explore →06Customer, driver and field-team coordination.
Explore →Building across enterprise communication, founder collaboration, hyperlocal growth and applied industry learning.
CPaaS and business messaging solutions for organisations across India.
Explore the venture →A trusted peer network for founders, CXOs and technology leaders.
Explore the community →A hyperlocal platform strengthening community and local business connections.
Explore the initiative →Practical entrepreneurship, CPaaS and technology insight for emerging leaders.
View LinkedIn profile →“I don’t begin with a platform. I begin with the business problem, the customer moment and the outcome that must improve.”
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Let’s discuss the communication, AI or growth challenge you are solving.
Sachin Kumar Mittal is a CPaaS entrepreneur and the Founder and CEO of EASY SERVE Communication. He works across RCS Business Messaging, WhatsApp Business, Voice AI, IVR, SMS, CRM integration and digital screen advertising.
EASY SERVE Communication helps Indian businesses plan and operate customer communication across messaging, voice, automation, digital visibility, infrastructure and compliance support.
The portfolio includes RCS, WhatsApp Business API, SMS and OTP, email automation, SMPP gateways, Voice OBD, IVR, AI voice bots, cloud call centres, CRM integration and digital screen advertising.
Solutions are available for real estate, healthcare, education, retail and e-commerce, BFSI, logistics, startups and larger enterprises across India.
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